Reputation Management

Customer reviews can make or break your online reputation. Unfortunately, the majority of customers that are motivated to leave reviews often end in a negative review.

  • Almost Everyone Reads Reviews

    86% of consumers read reviews for local businesses.

  • Reviews Are Trusted

    Consumers read an average of 10 online reviews before feeling able to trust a local business.

  • Reviews Are Influential

    57% of consumers will only use a business if it has 4 or more stars.

Reasons Why You Happy Customers Don’t Write Reviews

"Writing reviews is too tedious"
"I forgot to write the review"
"I have no time"
"No one asked me"
"I didn’t even think about it"
"I don’t know where to write the review"

How To Convert More Happy Customers Into Reviewers

  1. Ask them to write a review
  2. Make the process easier
  3. Follow up with them in a convenient way

reputation management

Easily Get More Customer Reviews

With our review platform, you can custom select which site(s) you want your positive reviews on. Choose from over 50 review sites including Google, Yelp, Facebook, and more!

How It Works

Ask and remind customers to share their experience online by guiding your customers to a destination designed to convert them into reviewers and guiding them through selecting the best review site and completing a review of your business.

  • 1

    Sign Up & Install Widget

    Just sign up and install your custom widget. You can place it anywhere you want – on your website, your thank you page, your email footer, or even send it to your entire email list. You can custom select on which sites you want to improve your reviews!

  • 2

    Customers Rate You

    Customers rate you on a 1-5 star scale. Anything less than 4 stars prompts the reviewer to a private form that can notify you, preventing negative public reviews! Any 4 or 5-star ratings are prompted to leave a review on the website of your choice!

  • 3

    Your Reviews Skyrocket

    Your review scores go up on the sites that matter most to you. This helps with conversions, rankings, and trust! Additionally, you can place a review carousel on your website to display all the positive reviews you’ve collected.

Use Multiple Channels To Drive Customers Into The Funnel

Email Drip Campaigns

Automatically email your customer with a drip sequence to encourage reviews!

Website Widgets

Put a review widget on your website or thank you page to encourage reviews.

Convert Customers Into Reviewers

With a easy-to-use clean landing page, we ask a for a review. Here, we pre-qualify the review to make sure it will be positive!

Review Site Options

Next, we present options on where we want the customer to leave a review.

Review Complete

The customer selects a site and leaves a review.

Identify Unhappy Customers Before They Write A Review

Happy Customers are presented with review site options. Unhappy Customers are taken to a private form where you can
handle the complaint privately via email.

Monitor Your Reviews & Promote Positive Reviews

Get email alerts for new reviews. Display your positive reviews on your website to increase conversions!

Awesome Reporting To Track Progress

Overall Average Rating, Ratings Distribution, Review Volume & Distribution, Aggregate Reviews & Ratings Over Time and Individual Review Details

Awesome Reputation Management

With one code snippet you can collect reviews anywhere: On your email footer, your thank you page, or send it to your email list. If they rate you positively with 4 or 5 stars, they are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue.

  • Collect reviews on a custom landing page

  • Custom website widget

  • Email footer widget

  • Automated Email Funnels

  • Mobile Friendly experience

  • Generates reviews on major review sites

  • Collect Reviews On Your Own Website

  • Auto-share positive reviews to social media

  • Auto-publish reviews to your website

  • Embeddable rating with rich-snippet markup

  • Easy Embed Code

  • Includes aggregate reviews

  • PDF performance / trend reports

  • Google Friendly